may want to read this off-line.
do I get when I purchase a domain name?
right to use that name for an initial period of two years, subject
to certain conditions.
it include hosting, my own site, e-mails, etc.?
it just allows you the use of the name. You will need to get an
ISP (Internet Service Provider) who will "host" your site on their
server. Or you could host with us. (No obligation)
I get one of the "free" servers to host it for me?
theory there is no reason why not, but as far as we know, there
are no free ISPs who will host your own domain name for you free
of charge. If you find one, let us know!
you "park" or store it for me until I wish to use it?
get a FREE holding page to "park" your domain until you
are ready to use it.
I decide to host with you, does it include telephone charges, dial
up access, domain name, website design, etc.?
by hosting your site on our servers, we only provide space for you
to place your files, and access to those files by anybody requesting
them over the internet.
else will I need?
make your own website available to the internet, you will need:-
own domain name and web space. There are dozens of free dial up
ISPs, offering "free" webspace but the main snag is that
your site has to be called something like:- perfectnames.freeserve.co.uk
which isn't going to impress your customers much.
way of writing in HTML, you can use word-processors or a specialized
HTML editor, unless you get someone else to design it for you.
need a way to upload your completed pages (files) to the server. This
is done using an FTP (File Transfer Programme). One of the most popular
is Cute FTP, which costs about £35, and can be tried out before you
You will obviously need a computer and a modem (V90 preferred), ISDN
or T3 cable connection would be even better.
A dial-up account with an ISP. We do not provide this. But we can
arrange this for you. You can use any ISP you like, most of the free
ones are OK.
do I need a personalized domain name?
you intend to advertise your business on the internet, having a
private domain name will create a better impression. It's easy for
you and your customers and friends to remember. For example, telling
someone to look at your new website at:-
assuming you can remember it yourself!, isn't it easier to say:
can we do it for £50 per year when Nominet charge £80 plus VAT?
very simple. As members of Nominet we get a discount - we pass this
on to our clients. We are happy to work on a smaller profit margin
than our competitors and expect a higher volume of registrations.
Some other agencies charge fees of up to £100 plus VAT in addition
to the stated £80 "Nominet" charge. We are pleased to offer the
domain names at £50 every year and hope
it will highlight the special offer we can make on hosting the domain
also. As we keep saying, though, there is really no obligation to
host your domain name with us. Just let us know where to point it
and we'll update the server at Nominet with the information it needs.
the domain name mine?
The domain name will be registered in your name. Our fees of £50
include one years payment of Nominet fees.
name can I have?
can make up any name you wish as long as it only contains the 26
letters of the alphabet, numbers 0-9 and a - (dash).
get a domain name?
its got more prestige. It could be an extension of the marketing
of your business. In a few years time it will be the MAJOR marketing
of your business.
If you don't snap the name up quickly chances are somebody may beat
you to it. It also could also be an investment.
do I transfer files to my website?
must be transferred to the web server via File Transfer Protocol
(FTP). If you need FTP, telnet, mail, or other Internet software,
visit Shareware.com. Shareware.com is a source
for the latest Internet applications with ratings and reviews to
help you decide which application is best suited for your needs.
An FTP tutorial is also available for beginner users who may not
be familiar with FTP.
is a virtual domain?
Domain means having your own domain name (http://www.yourcompany.co.uk)
without having to install expensive server hardware and software.
With a Virtual Domain, you utilize our server's storage space, however,
you are still professionally represented via your own personal Internet
web address domain name (www.yourcompany.co.uk) and by your own
personal e-mail address domain name (email@example.com).
I be able to access my site for updates 24 hours per day?
have unlimited access via FTP 24-hours a day. As such, you can create
and maintain your web pages on your own computer and upload files
to your web site at your leisure.
I use my account for commercial purposes?
you can use your account for commercial purposes. The World Wide
Web has become the most efficient and cost-effective means of making
information available to the users of the Internet community and
we encourage our customers to utilize such an enormous medium.
long does it take to setup a new account?
accounts are generally set up within 24 hours from the time we receive
your order. Once an account is set up an activation notice will
be sent to you via email including your user-ID, password, and FTP
hostname. You can begin uploading files to your new web site immediately.
Domain account users will be given a temporary URL to access their
site via the web prior to the completion of either domain registration
or domain modification.
you provide tech support?
We encourage our customers in need of assistance to send e-mail
to firstname.lastname@example.org with questions or concerns about their
web site. However, we provide technical support only, we cannot
provide help with HTML syntax or CGI programming problems. Tech
support is done 7 days a week and is staffed over 10 hours per day
but please be patient - it may take some time before we can answer
I subdivide my space and resell it?
we do allow you to create subdirectories which you can use to offer
friends or clients space as long as its within our policy guidelines.
You can also request additional FTP accounts with limited access
to a specific directory for a small additional setup charge (£25
per year). We do not point domains to subdirectories of a main domain.
I register additional domains to point to a subdirectory of my main
this is something we do not presently offer but may be offering
special accounts for this in the future.
I have additional domains pointing to the same main page as my current
for a one off charge of £50.00 for each additional domain we can
mirror your main web pages and mail system. This is a great way
to expand the marketing of your present business.
I add more space to my site?
We can supply more space in 10mb blocks which cost an extra £10
I install my own cgi scripts?
each domain has its own cgi-bin. We only monitor
for poorly written scripts that may become resource hogs.
server side includes work on your server (SSI)?
SSI's will parse on any page ending in .stm or .shtml, rather than
the usual .htm or .html.
you handle domains with foreign extensions?
I access my domain without the "www" in front?
you will be able to access the domain address with or without the
"www" in front of the domain name. Example: both http://www.yourcompany.co.uk
& http://yourcompany.co.uk are acceptable... Whatever you prefer.
you offer dialup internet access?
you will need local Internet access in order to maintain your web
site and retrieve email addressed to your site. - We can arrange
this for you if you wish.
I transfer an existing domain to your servers?
We'll allocate you a numerical address so you can dump all your
files there and in about 3 or 4 days the DNS settings will be updated
so the domain becomes active with your name.
Just ask the people who registered your domain name to point it
to our servers. Details
long is it before my domain is active?
Nominet announces that your domain name has been registered (or
transferred, if applicable), it usually takes about 72-hours before
it is active. All Internet providers must update their records (DNS
tables) to reflect the new site's location. You don't have to do
anything - we take care of this for you.
I pay by credit card?